| Help Desk Services |
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LISMARdts 24x7 Help Desk Staffed with our dedicated and friendly in-house technicians, the LISMARdts Help Desk is always open to solve problems and answer questions. Sometimes Network Problems Just Can't Wait...Included as a core part of every Network Support plan, our 24x7 Toll-Free Help Desk is staffed with certified network engineers ready to immediately assist your organization's users.With our live online support technology, your users benefit from instant "we-see-what-you-see" on-screen assistance so our Help Desk engineers can troubleshoot your PC desktop problems as if they were standing right there beside you (no software except a connection to the Internet is required). Affordable and Flexible Your users can receive remote technical support with our Complimentary Help Desk Support Incidents (included as a part of each LISMARdts Network Support plan) or via a discounted remote support hourly rate. When utilizing Complimentary Help Desk Support incidents, our Help Desk engineers work to resolve technical problems on a per-issue basis which allows you to save money by reserving your support hours for projects and preventive maintenance activities. Unique Alternative — A Complete Outsourced Help Desk Solution In addition to being a core part of each of our Network Support plans, we also offer comprehensive outsourced Help Desk services to clients requiring a full service technical resource center. If your business requires a full- or part-time help desk, an application support center, or a service desk for your own customers, LISMARdts can provide a complete turnkey solution. |