IT Support Plans - Your Virtual IT Department
Our Level 1 Lite and Level 1 plans are designed for smaller organizations, while our Level 2 and 3 plans are ideal for larger companies with more advanced technology needs. Not sure which plan is right for you? Call us today, 1-866-827-6288, and we'll help you select the best plan for your business and industry.
ALL plans include:
- Assigned primary and backup highly skilled certified network engineers and customer care team.
- Proactive network maintenance, technical advice and expertise.
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| LEVEL 1 Lite |
LEVEL 1 |
LEVEL 2 |
LEVEL 3 |
| 8 support hours/month |
16 support hours/month |
24 support hours/month |
32 support hours/month |
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1 emergency response
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2 emergency responses |
3 emergency responses |
Unlimited emergency responses |
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| Business hour remote network monitoring |
24/7 remote network monitoring |
24/7 remote network monitoring |
24/7 remote network monitoring |
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| Internet Mgmt. Suite |
Internet Mgmt. Suite |
Internet Mgmt. Suite |
Internet Mgmt. Suite |
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Remote Data Backup |
Remote Data Backup |
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Managed Security Service |
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