|
Our Level 1 and Level 2 plans are designed for smaller organizations, while our Level 3 plan is ideal for larger companies with more advanced technology needs. Not sure which plan is right for you? Call us today, 1-866-827-6288, and we'll help you select the best plan for your business and industry.
All plans include:
| Plan Options |
Level 1 |
Level 2 |
Level 3 |
Monthly Fee
|
$895 |
$1,695 |
$2,675
|
|
Network Support
Included On-Site Technical Support Hours
|
8 |
16 |
24
|
Hourly Rate for Additional On-Site Service
|
$90 |
$85 |
$75
|
Included Complimentary 24x7 Toll-Free Help Desk Remote Support Incidents per Month
|
2 |
3 |
4
|
Hourly Rate for Optional Help Desk Remote Support
|
$85 |
$80 |
$70
|
Emergency Server Down Guaranteed 4-hour On-Site Response
|
1 |
2 |
3
|
| Internet Management Suite |
Included |
Included |
Included |
Remote Network Monitoring
|
STD Business Hours
Up to 10 devices
|
STD Business Hours
Up to 15 devices
|
Enhanced 24x7
Up to 20 devices |
Remote Data Backup
|
Optional |
Optional |
Included |
Manage Security Service
|
Optional |
Optional |
Included |
|
